Effective Date:

May 30, 2025

Welcome to The Dust Busters. These Terms of Service govern your use of our website, https://thedustbusters.com, and your interactions with The Dust Busters through our website, forms, scheduling tools, text messaging services, and other digital services.

By accessing or using our website or services, you agree to these Terms of Service and our Privacy Policy.

SMS Messaging Terms & Compliance

1. Program Description

We may collect the following types of information:

The Dust Busters may send SMS/text messages to customers and individuals who have provided their mobile phone number and expressly consented to receive text messages.

Messages may include:

- Appointment confirmations and reminders

- Scheduling and rescheduling updates

- Service-related communications

- Account and invoice notifications

- Customer support communications

- Important service updates

- Promotional messages when applicable and consented to

Consent to receive SMS messages may be collected through forms on our website or other approved methods containing an SMS consent checkbox or similar opt-in mechanism.

Consent to receive text messages is not a condition of purchasing our cleaning services.

2. Cancellation Instructions

You may opt out of SMS communications at any time by replying STOP to a text message from The Dust Busters.

After sending STOP, you may receive a final confirmation message indicating that you have been unsubscribed. You will no longer receive SMS messages from us unless you subsequently opt in again.

3. Support Information

If you need assistance with our messaging program, reply HELP to one of our text messages or contact The Dust Busters directly.

Phone: 518-313-5040
Email: [email protected]
Website: https://thedustbusters.com

4. Carrier Liability

Wireless carriers are not liable for delayed or undelivered messages.

5. Message & Data Rates

Message and data rates may apply to messages sent to or received from The Dust Busters.

Message frequency varies depending on your interactions with us, requested services, appointment schedule, account activity, and applicable promotional communications.

For questions regarding your text or data plan, please contact your wireless provider.

6. Supported Carriers

Our SMS messaging services are intended to work with major U.S. wireless carriers and many regional carriers. Availability and delivery may vary depending on your wireless provider and service.

7. Age Restriction

You must be at least 18 years old to participate in our SMS messaging program.

8. Privacy

Your privacy is important to us. Information collected through our website, forms, and communications is handled in accordance with our Privacy Policy.

Please review our Privacy Policy at:

https://thedustbusters.com/privacy-policy

The Dust Busters strives to comply with applicable requirements governing SMS communications, including applicable provisions of the Telephone Consumer Protection Act (TCPA) and industry messaging guidelines.

General Terms

This website (the "Site") is owned and operated by The Dust Busters ("The Dust Busters," "we," "our," or "us").

By using the Site, you agree to be bound by these Terms of Service and to use the Site in accordance with these Terms, our Privacy Policy, and any additional terms or conditions that may apply to particular services offered by The Dust Busters.

Accessing the Site in any manner, whether manually or through automated means, constitutes use of the Site and your agreement to these Terms.

We reserve the right to modify these Terms of Service or impose new conditions on use of the Site from time to time. Updated Terms will be posted on this website.

Your continued use of the Site following the posting of changes constitutes your acceptance of the updated Terms.

Cleaning Services

The Dust Busters provides professional cleaning services, including residential cleaning, commercial cleaning, real estate cleaning, post-construction cleaning, and other cleaning services that may be offered from time to time.

Information provided on the Site regarding services, availability, pricing, estimates, or scheduling is intended for general informational purposes unless otherwise expressly stated.

Submitting a contact form, requesting an estimate, or completing an online quote does not necessarily guarantee service availability or create a binding service agreement.

Actual services, pricing, schedules, cleaning requirements, and other terms may depend on the property and services requested.

Estimates and Service Requests

The Dust Busters may provide estimates or pricing information through the Site, including through online estimate tools.

Online estimates are based on the information provided by the customer and may be subject to change if the actual condition, size, layout, cleaning requirements, or other circumstances of the property differ from the information submitted.

Final pricing and service arrangements may be confirmed separately by The Dust Busters.

Customers are responsible for providing accurate information when requesting an estimate or scheduling services.

Intellectual Property Rights

Our Limited License to You

The Site and materials available through the Site, including text, photographs, graphics, logos, branding, videos, designs, and other content, are owned by or licensed to The Dust Busters and may be protected by copyright, trademark, and other intellectual property laws.

The Site is provided primarily for your personal, non-commercial use.

You may not use Site materials in a manner that infringes upon our rights or that has not been authorized by The Dust Busters.

Unless expressly authorized, you may not modify, copy, reproduce, republish, upload, transmit, translate, sell, create derivative works from, exploit, or distribute Site materials.

You may download or print individual pages for your personal, non-commercial use provided that all copyright and proprietary notices remain intact.

Your License to Us

If you voluntarily submit or provide content to The Dust Busters, including reviews, comments, photographs, videos, testimonials, or other materials, you represent that you own the material or have the necessary rights and permissions to provide it.

Where applicable and subject to any separate agreement with you, you grant The Dust Busters permission to use materials you intentionally provide for purposes reasonably related to our business, services, marketing, or communications.

Third-Party Links and Services

The Site may contain links to websites, applications, scheduling systems, payment processors, social media platforms, or other services operated by third parties.

The inclusion of a third-party link does not necessarily constitute an endorsement or sponsorship of that third party.

The Dust Busters is not responsible for the content, privacy practices, security, accuracy, availability, or services of third-party websites or platforms.

Your use of third-party services is subject to the terms and policies of those providers.

Disclaimers

While The Dust Busters strives to provide accurate and current information, the information available through the Site is provided on an "as is" and "as available" basis.

To the fullest extent permitted by applicable law, The Dust Busters disclaims warranties regarding the operation of the Site or the completeness, accuracy, reliability, or availability of information presented through the Site.

Nothing on the Site should be interpreted as guaranteeing that a particular cleaning service, appointment date, time, price, or result will be available.

Limitation of Liability

To the fullest extent permitted by applicable law, The Dust Busters and its owners, employees, agents, affiliates, and service providers shall not be liable for indirect, incidental, special, consequential, or similar damages arising from your use of, or inability to use, the Site.

Nothing in these Terms is intended to exclude or limit liability that cannot legally be excluded or limited under applicable law.

Indemnification

You agree to indemnify and hold harmless The Dust Busters, its affiliates, owners, officers, employees, and agents from claims, liabilities, damages, costs, and expenses arising from your misuse of the Site, violation of these Terms, or infringement of another person's rights.

Website Forms and Information

When submitting information through our website, you agree to provide accurate and current information.

You may not knowingly submit false, fraudulent, misleading, unlawful, or malicious information through our forms or other website features.

Information submitted through our Site will be handled in accordance with our Privacy Policy.

Termination

We reserve the right to restrict, suspend, or terminate access to the Site if we reasonably determine that a user has violated these Terms, misused the Site, attempted to interfere with its operation, or engaged in unlawful activity.

Governing Law

These Terms of Service shall be governed by and construed in accordance with the laws of the State of New York, without regard to conflict-of-law principles.

Any dispute relating to these Terms or use of the Site shall be handled in accordance with applicable law and any applicable agreements between you and The Dust Busters.

Changes to These Terms

The Dust Busters may update these Terms of Service periodically to reflect changes to our services, website, technology, business practices, or legal requirements.

The latest version will be posted on our website along with its effective date.

Your continued use of the Site after updated Terms are posted constitutes acceptance of those changes.

Contact Us

If you have questions regarding these Terms of Service, please contact:

The Dust Busters
PO Box 4521
Clifton Park, NY 12065
Phone: 518-313-5040
Email: [email protected]
Website: https://thedustbusters.com

By using our website and services, you acknowledge that you have read and agree to these Terms of Service.